Logging into your website and troubleshooting

To log in to your website go to your website URL, and add "/dashboard" to the end.

For example, if your website address is https://mynewwebsite.com, then your login URL will be https://mynewwebsite.com/dashboard.

This will bring you to a login page like the one in the image below. Here is where you add your username and password.

If you've lost your password, simply click "lost your password" to have a confirmation sent to your email address.

Of course, if you have any questions or can't access your website, leave us a ticket, and we'll sort it out for you.

Troubleshooting

Wordpress is asking me to log in twice

If you find that your first attempt to log into your website is rejected and you can only log in on the second attempt, please leave us a support ticket, and we’ll resolve the issue. This happens when sites that have a custom login path need to have that path excluded from caching.

I’d like to change my password

Wordpress makes it easy to change your password. Check out this article to find out how.

I want to invite my team to the website

At Maple, you can give as many team members as you wish access to Maple's support services, and it just takes a minute to make it happen. To find out how to invite a team member, read this article.